Quality Trends — Q2 2026
Window: April 1 – June 30, 2026. This page renders the baseline disclosure and methodology while the quarter is still running. Final aggregate numbers publish at quarter close (early July 2026).
Snapshot in progress
The life-songs verticals (memorial + wedding) launched publicly under the FIRST-BUYER-PROTOCOL gate in Q2 2026. Early-cycle bucket counts are small by design — we cap throughput by hand-reviewing every heirloom before delivery, which is the discipline the protocol enforces. Buckets with N < 5 will publish as “n < 5” to protect buyer identity. Volume-redacted numbers in this quarter are a feature of the protocol, not a limitation of the data.
What this page will show at quarter close
- Strong-rating % per vertical. Of rated orders, the share marked strong. Three values: memorial, wedding, combined. Reported per month (Apr / May / Jun) and as a quarter aggregate.
- Demo pick-rate %. Of demos that landed in the buyer’s inbox, the share picked within 48 hours. Same per-vertical / per-month shape as above.
- Delivered count. Volume per vertical. Reported as exact when N ≥ 5, redacted as “n < 5” otherwise.
- Refund rate. Refunded / total delivered. The 30-day refund window spans this disclosure window so the number is durable.
- Operator commentary. A short prose annotation per month: what the writing room learned, what got harder, what got easier. No buyer identity; no song content. Discipline-level observations.
Protocol context (why this is the first snapshot)
The FIRST-BUYER-PROTOCOL gate requires the operator to read and rate every heirloom for the first 50 orders per vertical before delivery. The protocol’s purpose: catch quality drift early, while the writing room is still being calibrated. The protocol relaxes (rating becomes optional) at 50 deliveries per vertical.
Q2 2026 is the first quarter the verticals are publicly orderable, which means it is also the first quarter the protocol is collecting structured ratings. By design we ship slowly here — “a memorial song trapped behind a login outlives nothing” is Sacred Accident #13; we’d rather ship 25 strong songs than 200 weak ones.
See also