When something breaks, you read about it here.
Every user-visible degradation gets a plainly-worded postmortem within the same week. Root cause, detection, mitigation, prevention. No corporate fog.
Free-tier signup granted 13 songs/month instead of the published 5
New free-tier signups were silently receiving 13 songs/month (3 base + 10 soft-launch promotional bonus from a long-retired migration) instead of the 5 songs/month claim published on /pricing, /scoring/standard, and homepage copy. Three other paths (self-heal profile insert, referral fallback, schema column default) had their own stale defaults — 2, 3, and 1 respectively. Four code paths, four different wrong numbers, none of them matching the documented free-tier amount.
Read the postmortem/engineering rendered 0 commits + /changelog said "Build log unavailable"
For an unknown stretch of weeks, the public /engineering report rendered every velocity stat as 0 (0 commits, 0 punch-list shipped, 0 files touched, mean 0/day) and /changelog displayed "Build log is unavailable on this deploy." Both pages depend on `git log` at request time. Vercel's runtime container has no git binary; the catch blocks silently returned empty data; the all-zeros UI rendered as if the engineering culture had stopped.
Read the postmortemThis page exists. There is no first incident yet.
Inaugural entry. The infrastructure is live so the moment something breaks, the writeup ships within the same week.
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